At CALLA, we take great pride in the quality and freshness of every floral arrangement we deliver. Each bouquet is crafted with care to ensure it reaches you in perfect condition.

Due to the nature of our products — fresh flowers that require delicate handling — we do not offer exchanges or returns once an order has been confirmed or delivered.

However, if you experience any issue with the quality or condition of your flowers upon delivery, please contact us within two hours of receiving your order. Our team will review your case with care and work to ensure your satisfaction.

At CALLA, your happiness is our top priority, and we strive to make every experience with us beautiful and memorable.